Position Overview

Ultimate Staffing Services is actively seeking a dedicated and professional Resident Relations Associate to join a vibrant team in Denver, CO. This is a long-term temporary role with an immediate start. The Resident Relations Associate plays a crucial role in ensuring resident satisfaction and smooth property operations.

Responsibilities

• Assist the Property Manager in addressing the needs of the property and its residents.
• Address resident complaints and maintenance requests promptly and efficiently.
• Schedule appointments for repairs and meetings with residents to ensure timely service.
• Prepare correspondence and notices as required for residents and property management.
• Prepare paperwork related to resident accounts, ensuring accuracy and compliance.
• Follow up with residents to guarantee work orders are completed correctly and expeditiously.
• Assist with rent increases, late payments/collections, evictions, and the move-in/out process.
• Maintain organized files for residents, lease applications, deposits, and related documentation.

Qualifications

• Strong organizational and communication skills.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Experience in property management or a similar role is preferred.
• Proficiency in Microsoft Office Suite.
• Demonstrated ability to provide excellent customer service.

Required Work Hours

Tuesday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM

Benefits

The position offers a competitive pay range of $22 - $24 per hour DOE.

Additional Details

This position is located in Denver, CO (80224) and requires an immediate start for a long-term temporary assignment. The role provides a fantastic opportunity to work in a dynamic and supportive environment.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.